LETTER FROM THE FOUNDER

Work is a big part of our daily life so it really makes sense to consider how it impacts the quality of life. No matter what kind of company we work for, each of us has the opportunity to make a difference and to have an impact on the way we and our coworkers experience each day and how we treat each other and our customers. Together we have the opportunity to make choices that can help form a better work environment and really make customers happy and have fun doing it.

I started ProNex in 2001 with the intention of doing business different for our team and our customers. I wanted to be a part of a company that had the voice of the customer in our products and services. So we came up with the name ProNex which means professional nexus or the connection.

I wanted our team and customers to experience a true connection to a group of professional's that brought enterprise solutions to all different size companies. I wanted to exceed the expectations of ever single customer no matter what it took. I wanted to be around a team of people and customers who were authentic and sincere about building solid business relationships and who were committed to taking worthwhile products and services to the market. I have always believed and I am still convinced that doing this sort of thing would insure that the customer would never leave us.

Our business would not be driven by our quarterly numbers and or impressing some analyst on Wall Street. Our success would depend on how long the customer stayed with us and if they told their friends about us. So we have set out to do the work, build our business and make ProNex the best place to work for and the best place to do business with.

We must first understand your business' strengths, goals and challenges. We get to know you. You tell us your expectations. We will listen, analyze and then deliver the most cost-effective, forward-thinking solution appropriate to your needs. And, as your IT requirements and available technologies evolve, our in-depth knowledge of your business will help us not only to respond to your needs, but also to anticipate them.

Integrating IT into your business plan.
We have a proven track record of success in providing IT solutions to businesses like yours around the nation, paying particular attention to solutions that are in line with what you need and your financial budget. But we do not expect to gain your trust solely from reading about us or talking with us one time; instead, we would like for you to get to know us first.

The very people that will focus on improving, integrating and innovating your business processes so that you can reduce costs and increase revenue will be talking to you about your business needs. As your partner, we want to help you increase the quality and use of intelligence in your processes, products and services in order to achieve your business goals. We go the extra mile to help you keep your expenditures in line with your expectations.

Consider this, why go with someone that walks in with solutions before they even know your problem? ProNex is different because first we get to know who you are and how you want to run your business. Then, we make IT an active contributor to your business' success instead of a cost center. Plain and simple, just as our customer service and consultative nature differentiate us, we will help your business differentiate itself from its competitors by developing and automating business processes that parallel your business goals.

Aligning IT Strategies with Business Goals
When IT finds innovative ways to improve business process performance, the enterprise often will generate growth that exceeds market growth rates and that makes IT a hero in the eyes of the CEO.

Sincerely,

Fred D. Pira
President & CEO