WELCOME TO ProNex, Inc.
We started ProNex Inc. to help clinicians more effectively treat their patients, while allowing them to grow their businesses more quickly. Since then, the ProNex Inc. team has been focused on building clinical tools for surgeons and has worked with practices all over the world. Our mission is to develop a completely integrated solution that enables healthcare professionals to manage their patients’ health and wellness with user-friendly technologies.
ProNex, Inc. delivers a Patient Relationship Management (PRM) solution to Surgical Practices across the world that need to establish or grow their programs. PRM is both a strategic methodology and a sophisticated technology platform which combine to provide greater revenue realization and lower costs by eliminating inefficiencies. The productivity gains from PatientFlow delight our customers, while enabling surgical programs to scale profitably.
As healthcare models shift towards more value-based outcomes, providers need better solutions that connect the right people involved in the entire process of care. ProNex, Inc. is at the cutting edge with their suite of solutions to help healthcare providers thrive while helping patients receive the treatments they need.
PatientFlow® is a patient relationship management system which focuses on improving workflows and maximizing surgery conversions in surgical practices.
Although it can act as a stand-alone, PatientFlow works better when being integrated with an EMR.
The purpose of the integration is two-fold:
The integration can be based on the EHR’s API or on HL7 standards.
To determine costs ProNex will schedule a discovery call to learn more about your program and practice. We will do a free assessment and use our proprietary ROI calculator to help determine costs. Once this is completed, we can arrive at a monthly fee.
The EMR captures clinical data, the billing system captures financial data, and the Patient Relationship Management tool manages the patient through the entire continuum of care in surgical pipeline. Regardless of what practice you work in there are two points in time that are constant. The patient point of contact and the point where long term follow up begins. Assuming you are nodding your heads in agreement, let us throw in what happens in between these points. Now the question is how do you approach each step in the process? Pre-qualification… Information seminar….
How are all these moving parts managed? Most surgical practices use their EMR as the “base of operations” for all of these. That is the number one obstacle and the reason why a Patient Relationship Management software tool was developed.
ProNex, Inc discusses your entire program and practice with you in detail. When we reach agreement about all current workflows and changes you would like to see we talk about customization and reconfiguring based on listening to the voices of the entire team. Then we can create a Statement of Work (SOW) that reflect the better more efficient workflow before we begin our implementation. We make it a top priority that we have heard each and everyone’s voice who will be working with the system to make sure it is exactly the way you want it to function.
PatientFlow® is hosted in a HIPAA compliant data center. It was built with HIPAA in mind and complies with all its requirements.
Absolutely. PatientFlow® supports custom forms. It also has a robust message template architecture that can be used to compose messages to patients including keywords that are decoded based on patient-related content prior to distribution.
The typical PatientFlow® training is conducted over several web conferences. Training sessions are customized by user role (front office, navigator, insurance specialist, practice manager, …) so that it can be focused on the parts of the application that are most useful to the audience.
Depending on the schedules of staff and all that are involved it ranges from six to twelve weeks.
Absolutely. Just click schedule a demo anywhere on our website and someone will reach out to you in in less than 24 hours.
What My Team & I Are Loving Right Now
With PatientFlow®, our marketing director can now produce reports from one database. These key insights give us the right information we need to drive up production in our Patient Advocate department without having to hire another FTE. Another FTE would have cost the practice an additional $60,000/year (with benefits, payroll tax, etc). This system has advanced our practice to another level.
PatientFlow® is robust with options and extremely user friendly. This system has allowed us to provide phenomenal patient care, while also educating and engaging the patient throughout our care continuum. It’s saved time and the real-time dashboard and reports have helped drive a substantial revenue increase year over year.