Empowering Surgeons and Staff In Obesity Care.

Engage, Automate, Optimize.
PatientFlow® gives you all of the tools that you need in order to have higher levels of predictability and greater levels of revenue In your practice. With PatientFlow®, you are able to Engage, Automate, Optimize your surgical pipeline, or your patient tracking pipeline.

Providing Obesity Management Solutions For Surgeons and Staff.


  • Engages patients through educational initiatives.
  • An innovative digital 'front door', effectively cutting through informational clutter.
  • Enhances engagement,  verifies insurance, manages health records, achieves measurable outcomes.


  • Streamlines practice operations by automating workflows, data exchange, and patient communication, including reminders.
  • Simplifies processes like insurance verification, patient education, and surgical scheduling.
  • Consistently delivers automated, efficient results.


  • Enhances practice efficiency by optimizing reporting with advanced analytics and improves communication.
  • Streamlines pull-through, interoperability, and patient referrals, and focus on achieving patient obesity management goals.
  • Ensures optimized outcomes in all aspects.

"PatientFlow® has allowed us to streamline our process with automated contact emails to our patients.  We have the capability to email straight from the patients dashboard and use templates that we have created and customized for our program.  Our workload has decreased with the automation of seminar attendance to online application.  The fact that the program is so customizable has made it an asset to our program."

How To Engage With ProNex

ProNex’s Patient-First Approach puts your practice front and center.

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PatientFlow® and Providers

PatientFlow® For Providers

PatientFlow® benefits surgical practices by offering real-time metrics and robust analytics for enhanced marketing, increasing predictability and revenue, reducing value-based risk, and improving outcomes through seamless EHR integration, automated tasks, and improved communication in the continuum of care.
  • Increased Provider Revenue
  • Patient Relationship Management.
  • Seamless integration with EHR/EMR’s.
  • Automates repetitive tasks
  • Robust Analytics & Reporting
  • Automated alerts
  • Easily configured for the practice.
  • Enhanced communication internally and with the patient.
  • Real time metrics
  • Manage and measure provider marketing efforts.
  • Higher levels of predictability
  • Reduces Value-Based Risk and enhances Value-Based outcomes.
  • Connects the right people involved in the continuum of care. 
  • Supports the practice’s marketing efforts from the first point of contact.  
  • Minimizes lost opportunities
PatientFlow® and Patients

PatientFlow® For Patients

PatientFlow® enhances patient weight loss journeys with a personalized approach, easy access to healthcare providers, comprehensive tracking, educational resources, and convenient features like a robust patient portal and easy bill payment.
  • Develop a Personalized Weight Loss journey
  • Easy access to the provider and the provider network 
  • Robust patient portal Enhanced communication to the team of health providers.
  • Patient support check-list (pre and post surgery) and  patient follow up care, all built into the software.
  • Track every detail of the patient journey within the  entire ecosystem.
  • Exclusive Patient & Clinician Education portalAccess to My Weight Loss Academy™
  • Easy bill pay
Integrating PatientFlow®

Integrating PatientFlow® into Your Practice Workflow

PatientFlow® integrates smoothly with existing EMR workflows, boosting predictability and revenue. Our tools enhance patient engagement and streamline operations, optimizing the entire care pipeline.
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Average Annual Savings PatientFlow® brings.

Explore Success Stories With ProNex
Additional FTEs could cost the practice $150,000/year (with benefits, payroll tax, etc). With ProNex’s PatientFlow®, you can now produce reports within one database with the leads from our website. No more redundant entry


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Does PatientFlow® integrate with my PM and EHR system?

PatientFlow® is a patient relationship management system which focuses on improving workflows and maximizing surgery conversions in surgical practices. Although it can act as a stand-alone, PatientFlow® works better when being integrated with an EMR. The purpose of the integration is two-fold: minimize duplicate data entry for new patients and provide patient navigators information about the patient to help make sure that insurance requirements are met in a timely manner and provide helpful analytics about the practice. The integration can be based on the EHR’s API or on HL7 standards.

How much does PatientFlow® cost?

To determine costs ProNex will schedule a discovery call to learn more about your program and practice. We will do a free assessment and use our proprietary ROI calculator to help determine costs. Once this is completed, we can arrive at a monthly fee.

Is PatientFlow® HIPAA compliant?

PatientFlow® is hosted in a HIPAA compliant data center. It was built with HIPAA in mind and complies with all its requirements.

How is training done?

The typical PatientFlow® training is conducted over several web conferences. Training sessions are customized by user role (front office, navigator, insurance specialist, practice manager, …) so that it can be focused on the parts of the application that are most useful to the audience.

Can I schedule a demo?

Absolutely. Just click schedule a demo anywhere on our website and someone will reach out to you in in less than 24 hours.

I already have an EHR, why do I also need PatientFlow®?

The EMR captures clinical data, the billing system captures financial data, and the Patient Relationship Management tool manages the patient through the entire continuum of care in surgical pipeline. Regardless of what practice you work in there are two points in time that are constant. The patient point of contact and the point where long term follow up begins. Assuming you are nodding your heads in agreement, let us throw in what happens in between these points. Now the question is how do you approach each step in the process? Pre-qualification… Information seminar….How are all these moving parts managed? Most surgical practices use their EMR as the “base of operations” for all of these.  That is the number one obstacle and the reason why a Patient Relationship Management software tool was developed.

Can I schedule a demo?

You can use any device with a stable internet connection, a webcam, and a microphone, such as a smartphone, tablet, or computer, for your telehealth appointments.

How is PatientFlow® customized for our workflow?

ProNex, Inc discusses your entire program and practice with you in detail. When we reach agreement about all current workflows and changes you would like to see we talk about customization and reconfiguring based on listening to the voices of the entire team. Then we can create a Statement of Work (SOW) that reflect the better more efficient workflow before we begin our implementation. We make it a top priority that we have heard each and everyone’s voice who will be working with the system to make sure it is exactly the way you want it to function.

Can PatientFlow® build forms or letters for us?

Absolutely. PatientFlow® supports custom forms. It also has a robust message template architecture that can be used to compose messages to patients including keywords that are decoded based on patient-related content prior to distribution.

How long does implementation take?

Depending on the schedules of staff and all that are involved it ranges from six to twelve weeks.

Does your System Capture the Data For the Obesity Medicine Qualifications That go Along with MBSAQIP accreditation?

Yes. Use of this product will ensure compliance with Obesity Medicine Data Collection for the MBSAQIP accreditation.

Is the CORE® customizable so it provides the 6 pillars of Lifestyle Medicine?

Yes. The CORE is highly customizable and provides robust functionality, and usable data to drive efficiencies for Lifestyle Medicine Professionals.
If you have any further questions, please reach out to our friendly support team.
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